Care packages:Keep your automations running.
Optional monthly care after your job is done. We keep things updated, fix what breaks and check in when you need us.
Care
For one or two automations that need to stay safe and working.
Starting from$199/ month
- Security and connection updates
- Up to 1 small fix per month
- 1 check-in call per month, on request
Care Advanced
For businesses that rely on automation every day and change it often.
Starting from$750/ month
- Everything in Care
- Up to 3 small fixes per month
- Up to 2 check-in calls per month
Care Professional
For teams that run core operations on automation and want us close.
Starting from$1,500/ month
- Everything in Care Advanced
- Up to 5 small or medium fixes per month
- Up to 4 check-in calls per month
What care covers
- The automations we built or agreed to look after, listed in your care agreement
- Repairs when a step breaks, a connection expires or an app changes a field
- Security and connection updates, such as renewed keys and app permissions
- Small tweaks to existing automations, like new fields, text or rules
Not included, estimated separately
- New automations or new integrations
- Rebuilding or redesigning a workflow
- Automations we have not reviewed and added to your agreement
- Problems inside a third-party app that only its vendor can fix
- Subscription fees for the tools you use, such as Zapier, n8n or Airtable
Questions about care packages
Do I need a care package?
No. Care packages are optional. Every job is quoted and delivered on its own, and you can add care afterwards if you want us to keep looking after it.
What counts as a small fix?
A repair or change to an automation already in your agreement that takes up to about one hour, such as a broken step, an expired connection or a renamed field. A medium fix, included in Care Professional, takes up to about three hours.
What happens if a request is bigger, or I run out of fixes?
We tell you before starting and send an estimate. Extra work is billed at our hourly rates: $100 per hour for native integrations and $200 per hour for custom development. Nothing extra is charged without your OK.
Do unused fixes or calls roll over?
No. Each month's fixes and check-in calls are for that month. Calls are booked when you want one; you do not have to use them.
Why “starting from”?
The price depends on how many automations we look after and how complex they are. You get the exact monthly price and the list of covered automations in writing before you sign up.
Can I cancel?
Yes. Packages run month to month. You can cancel at any time and your package ends at the end of the month you have paid for.